Privacy Policy

Privacy Policy & Terms of Use

Last updated: March 09, 2026

1. Information We Collect

When you use our KDeli services, we may collect:

  • Personal information (name, email, phone number)
  • Delivery address information
  • Order history and preferences
  • Payment information (processed securely through our payment providers)
  • Device and browser information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our services and user experience
  • Send promotional offers (with your consent)

3. Information Sharing

We may share your information with:

  • Delivery partners (to fulfill your orders)
  • Payment processors (for secure transactions)
  • Service providers (for business operations)
  • Law enforcement (when legally required)

4. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Export your data

5. Security

We protect your information through:

  • Encrypted data transmission
  • Secure payment processing
  • Regular security assessments
  • Limited employee access
  • Secure data storage

6. Terms of Use

By using our service, you agree to:

  • Provide accurate information
  • Use the service for legitimate purposes
  • Not engage in fraudulent activities
  • Maintain the security of your account
  • Accept our refund and cancellation policies

7. Cookies

We use cookies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Improve site performance
  • Analyze user behavior
  • Provide personalized experiences